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When You Last Bought

Description

OnTap When You Last Bought



When You Last Bought is a Magento 2 module that shows a logged in customer when they last bought a product. This is useful to help encourage repeat purchases, and to increase average order value.



Features

  • Displays a block on the product page indicating when the logged in customer last purchased the product
  • Handles all product types

Installation Guide

When You Last Bought can be obtained from:

Both Composer and ZIP archive installations are supported.

Make a backup!

Direct installation of Magento extensions onto your production web site is not recommended or supported. We advise you to install this on a development version of your web site first to ensure correct operation with your particular Magento installation.

In addition, we advise you to make a complete backup of your Magento system (application files and database) before proceeding.

Version Compatibility

When You Last Bought is compatible with the following Magento platforms:

Community Edition (Open Source) Enterprise Edition (Commerce) Cloud Edition
2.1.0 - 2.4.* 2.1.0 - 2.4.* 2.1.0 - 2.4.*

Change Log

Version Release Date Changes
2.0.0 30th January 2020 Code refactoring. Added support for configurable, grouped and bundle product types. Improved cache handling. Improved compatibility with Magento 2.3.
1.0.0 10th April 2018 Initial Release

Customer Journey

When a user logs in, our module determines which product SKUs the customer has purchased in the past and gets the dates of purchase. This information is then used to display a message on the product page:

OnTap When You Last Bought

In the example above you can see a message "You last bought this product on 10 Apr 2018".

Handling grouped, configurable and bundle products

In the cases of some peculiar product types, the main product SKU displayed at the front-end is not necessarily the SKU used on the order, this is because the associated simple product is purchased.

  • For grouped and configurable product types, if one of the associated simple products (i.e. size/colour combination) has been purchased, then the 'You last bought this product on...' message is displayed.

  • For bundle product types, if the bundle itself has been purchased (rather than the associated simple products), then the 'You last bought this product on...' message is displayed.

General Configuration

To access the configuration of the module, select Stores → Configuration → On Tap → When You Last Bought from within the admin panel.

OnTap When You Last Bought

To start using this module, you'll need to Enable it. This allows you to enable or disable the functionality on a per-website basis.

The Limit number of orders searched feature is quite useful if you have a large number of orders in Magento (either in general or per user). This can significantly boost performance, and ensure that the extra processing done after the customer logs in does not incur a delay in the customer journey.

If this field is empty (which is the default), then all orders from the logged in customer are considered. Otherwise, if you enter a number, then only that number of most recent orders are ever considered.

The Limit number of products stored setting limits the number of products stored when a customer logs in. Again, if this field is empty (which is the default), then all products from their orders (subject also to the order limit above), are considered. Otherwise, if you enter a number, then only that number of products are ever considered.

Frequently Asked Questions

Which version of Magento is required?

When You Last Bought has been tested with versions 2.1.0 to 2.4.* inclusive of the following:

  • Magento Open Source (Community Edition)
  • Magento Commerce (Enterprise Edition)
  • Magento Cloud Edition
How much does it cost?

Pricing is the same regardless of which Magento edition you have. However, if you want us to install the module for you, we charge extra for that.

It is licensed per server, so if you have multiple Magento instances, then you’ll need to purchase multiple licenses.

Is it easy to install?

Yes. The extension is delivered as a Magento module that can be very easily installed. The process should only take minutes. Alternatively, we can install it for you.

Is the source code encrypted?

No. The source code is not encrypted so can be modified.

Is support available?

The extension is fully supported by On Tap. You are eligible for technical support and product updates for 365 days from the point of purchase. You can extend this, for additional cost, after it expires to ensure that you continue to receive support and upgrades.

Bug fixes are included within the lifetime of your use of the product regardless of whether you have technical support/product updates. As long as we can replicate the bug in our extension on a clean version of Magento (using a version that is supported by your version of the extension), then we’ll fix it free of charge.

Issues and Support

If you experience any issues with the extension, please do the following:

  • Document in detail what has happened.
  • Include screenshots and error messages.
  • Visit: www.ontapgroup.com/customer/account/ and create a new account (if you do not already have one).
  • Once logged in, click on MY SUPPORT TICKETS, and then the Submit a Ticket button to create a new support ticket.