Managing company users

Introduction

Each On Tap Cloud account supports an unlimited number of "company users". Each company user has their own login to the portal, and can create and manage their own environments.

The administrative user can view all users' environments, plus their own environments as well.

Creating users

Only your company's administrative user can create and manage company users. This can be done as follows:

Expand the "Company" option in the left navigation.
Click on the "Manage Compant Users" option.
Click on the "New User" button.
In the form:
- Set "Status" to "Enable".
- Enter their full name.
- Enter their email address.
- Set the "Role" to "Standard".
Click the "Save" button.

At this point, an email will be sent that the email address you used. Please instruct that person to click on the link in the email. This will lead them back into the portal in order for them to set their own password. The link in the email expires after 2 days.

Resetting a user's password

This can be done as follows:

Expand the "Company" option in the left navigation.
Click on the "Manage Compant Users" option.
Find their name in the grid, and click on the password reset icon
Click on the "OK" button to confirm your actions.

At this point, an email will be sent that the email address you used. This contains a link to help the user to reset their password.

Allowing/preventing to a user

This can be done as follows:

Expand the "Company" option in the left navigation.
Click on the "Manage Compant Users" option.
Find their name in the grid, and click on the edit icon
Change the "Status" to "Disable" to prevent access, or "Enable" to allow access.
Click on the "Save" button to confirm your actions.

Deleting a user

This can be done as follows:

Expand the "Company" option in the left navigation.
Click on the "Manage Compant Users" option.
Find their name in the grid, and click on the delete icon
Click on the "OK" button to confirm your actions.